Vendor Policy
Today Retail welcomes vendors and sellers who want to offer quality products through our platform. This Vendor Policy outlines the responsibilities, standards, and terms for selling on Today Retail.
Vendor Eligibility
Vendors must provide accurate business details, valid identification, tax information (if required), and any documents requested during onboarding.
Product Listings
- Products must be legal, genuine, and safe for sale.
- Listings must include accurate titles, descriptions, images, pricing, and stock availability.
- Misleading, counterfeit, prohibited, or infringing products are not allowed.
Pricing & Inventory
Vendors are responsible for maintaining correct pricing, stock levels, and product availability at all times.
Order Fulfillment
Vendors must process orders promptly, pack products securely, and dispatch within the required timeline.
Quality Standards
Products should match the listing description and meet acceptable quality standards. Repeated customer complaints may lead to account action.
Returns & Refunds
Vendors must cooperate with approved return, replacement, and refund requests according to platform policies.
Fees & Payments
Applicable commissions, service fees, penalties, or other charges may apply. Vendor payouts will be processed as per the payout schedule after applicable deductions.
Compliance
Vendors must comply with all applicable laws, tax regulations, consumer protection rules, and intellectual property requirements.
Account Suspension / Termination
Today Retail may suspend or terminate vendor accounts for fraud, policy violations, poor performance, counterfeit goods, or misuse of the platform.
Policy Updates
We may update this Vendor Policy at any time. Continued use of the platform means acceptance of updated terms.
Contact Us
For vendor support or onboarding, please visit: https://todayretail.in/
