At Today Retail, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return according to the policy below.

Return Eligibility

• Items must be returned within the applicable return period after delivery.
• Products must be unused, unopened, and in original packaging.
• Items should include all accessories, tags, manuals, and invoice (if applicable).
• Some items may be non-returnable due to hygiene, safety, customization, or promotional conditions.

Damaged / Wrong / Defective Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and photos if required.

Return Process

1. Contact customer support or submit a return request through our website.
2. Our team will review your request and provide instructions.
3. Once approved, the item may be picked up or sent back as instructed.
4. After inspection, eligible refunds or replacements will be processed.

Refunds

• Approved refunds will be issued to the original payment method or as store credit, depending on the order/payment type.
• Refund processing time may vary based on payment provider or bank timelines.

Shipping Charges
Original shipping charges may be non-refundable unless the return is due to our error or a defective product.

Policy Updates
Today Retail may update this Return Policy at any time. Updated terms will be posted on this page.

Contact Us
For return-related assistance, please visit: https://todayretail.in/